Our Terms & Conditions
Please read these terms carefully before visiting, booking, or using any of our services. By engaging with Anu Restaurant & Lounge, you agree to the following terms.
1. Definitions
In these Terms and Conditions:
- “We”, “Us”, “Our” refers to ANU Restaurant & Lounge
- “You” or “Customer” refers to any individual placing an order
- “Website” refers to the official website: https://www.anurestaurantandlounge.ie
These Terms govern all orders and services provided by ANU Restaurant & Lounge.
2. Ordering Process
By placing an order through our Website, you agree to be bound by these Terms and Conditions.
Our Website will guide you through the ordering process. Before confirming your order, you will have the opportunity to review and amend your selections. It is your responsibility to ensure that all details are correct before submission.
If you have any questions regarding these Terms, please contact us before placing your order.
3. Order Acceptance
All orders are subject to:
- Availability of items
- Confirmation of pricing
Once you place an order, you will receive an acknowledgement via email, SMS, or on-screen confirmation. This acknowledgement does not constitute acceptance of your order.
A contract is only formed once we confirm that your order has been accepted and/or dispatched (for delivery or collection). We reserve the right to refuse any order at our discretion.
4. Pricing & Availability
We strive to ensure that all prices and descriptions on our Website are accurate. However, errors may occur.
If a pricing error is identified:
- We will inform you as soon as possible
- You will have the option to confirm your order at the correct price or cancel it
If we cannot reach you, your order may be cancelled automatically.
Additional charges such as delivery fees (if applicable) will be clearly displayed before checkout.
5. Collection & Delivery
- Estimated collection and delivery times are provided for guidance only
- While we aim to meet these times, delays may occur due to demand or unforeseen circumstances
- We are not liable for delays outside our reasonable control
6. Customer Feedback
Your feedback is important to us.
If your order does not meet expectations, you may submit feedback via our Website or contact us directly. All feedback will be reviewed and used to improve our service.
7. Complaints & Compensation
If you are dissatisfied with your order or our service:
- Please contact us directly as soon as possible
- We will investigate and, where appropriate, resolve the issue in line with our internal procedures
8. Customer Support
For assistance with orders or general enquiries:
- Use the Contact Us section on our Website
- Email us using the details provided online
- Or call us directly during opening hours
Our team will make every effort to assist you promptly.
9. Changes to Services
We reserve the right to:
- Modify or discontinue any part of our services
- Update or remove content on our Website
These changes may occur without prior notice.
10. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
11. Waiver
Failure by ANU Restaurant & Lounge to enforce any provision of these Terms shall not constitute a waiver of that provision.
12. Contact Information
ANU Restaurant & Lounge
Website: https://www.anurestaurantandlounge.ie
Email: info@anurestaurantandlounge.ie
Address: Unit 2, Tuansgate, Belgard Square E, Tallaght, Tallgaht, Co. Dublin, D24 R239
Here’s the updated version with the correct times: